S. Senapati and R. K. Panda,"Enriching healthcare service quality by leveraging service experiences in Indian private hospitals: application of fuzzy-AHP approach", International Journal of Quality & Reliability Management, vol.40, no.10, pp.2301-2325, Emerald Group Publishing 2023, 10.1108/IJQRM-07-2022-0212       Article

S. Senapati and R. K. Panda,"Prioritizing the precursors of patients' experience in Indian Corporate Hospitals: Application of hybrid RIDIT-GRA approach", Asia Pacific Journal of Health Management, vol.18, no.3, pp.64-75, Australian College of Health Service Executives, December 2023, View Details       Article

R. K. Panda and D. N. Mishra,"Preferred Channel Choices in Vegetable Marketing: Role of Macro and Micro Environmental Factors in Odisha", Journal of Evolutionary Studies in Business, vol.8, no.2, pp.168-212,, Universitat de Barcelona, July 2023, View Details       Article

S. Bardhan and R. K. Panda,"Consumer privacy: an evaluation and the future plan of action", in Reimagining Globalization: The Power of Digital Interconnection in a Deglobalizing World, pp.97, Indian Institute of Management Ranchi, December 2023, View Details       Inproceedings

N. Kumar, R. K. Panda, and K. Adhikari,"Transforming tourists’ intentions through destination engagement: Insights from transformative learning theory", The Service Industries Journal, vol.42, no.9-10, pp.688-715, Taylor & Francis, April 2022, 10.1080/02642069.2022.2062327       Article

N. Kumar, R. K. Panda, and K. Prakash,"Precedence analysis of customer engagement dimensions for tourism destinations: an evidence-based modeling using RIDIT-GRA approach", Journal of Hospitality and Tourism Insights, vol.6, no.2, pp.928-946, Emerald Publishing 2022, 10.1108/JHTI-12-2021-0340       Article

N. Kumar, R. K. Panda, and K. Adhikari,"Tourists’ engagement and willingness to pay behavior during COVID-19: an assessment of antecedents, consequences and intermediate relationships", Journal of Hospitality and Tourism Insights, vol.6, no.2, pp.1024-1042, Emerald Publishing 2022, 10.1108/JHTI-02-2022-0050       Article

S. Senapati and R. K. Panda,"Consumer experiences and quality adjustments in healthcare settings: an evidence-based precedence analysis", in Leading the business of the future: Talent, Technology and Transformaon in a Changing World, pp.9, Indian Institute of Management Nagpur, November 2022       Inproceedings

S. Senapati and R. K. Panda,"Precedence Analysis of the Dimensions of Patient Experience and their Usage in Quality Amendments", in Shaping the Future of Management Education for Sustainable Emerging Economies, pp.45, Excellent Publishing House, November 2022       Inproceedings

C. K. Sahu and R. K. Panda,"The Effect of Entrepreneurial Marketing on Manufacturing SMEs’ Performance During Pandemic: The Mediating Role of Innovative Performance", in Shaping the Future of Management Education for Sustainable Emerging Economies, pp.37, Excellent Publishing House, November 2022       Inproceedings